Makeup fulfillment is a game of shades, sizes and launches. We keep color cosmetics accurate down to the shade, protect pressed products in transit and support the retail resets that come with every collection.
Shade-accurate picking at scale
Color cosmetics catalogs grow fast. A single foundation can run to dozens of shades, and a lip line can add new colors every season. Shade errors are among the most frustrating mistakes for customers, because the product looks almost right until it is opened.
We pick by barcode scan, never by eye, and locate similar shades apart so a wrong pick is caught at the scan rather than at the customer's mirror. New shades are set up with images and descriptions so receiving and packing teams can verify visually as well as by barcode.
Each shade is lot-tracked. If a particular batch of a color shows a quality problem, you can find every order that received it without pulling the entire shade range.
Protecting palettes, powders and compacts
Pressed powders, eyeshadow palettes, blushes and highlighters are vulnerable to vibration and impact. A cracked pan is a refund and often a lost customer.
We pack pressed products snugly so they cannot shift, use inserts or padding suited to the compact size, and keep heavier items from resting on top of palettes. Lipsticks and balms are positioned to avoid heat and pressure damage, and liquid foundations and glosses are sealed against leaks.
Packouts are tested with your products during onboarding, and damage reports are reviewed by SKU so persistent problems lead to packaging changes. Holiday palettes and oversized gift sets receive their own packout specifications, because their size and weight distribution differ from everyday products.
Launches, testers and retail resets
Makeup moves on launch calendars. We receive new collections by lot, hold them until launch, and release orders in controlled waves. For retail, we assemble tester kits, display units and reset packs alongside sellable inventory, each tracked as its own SKU.
When shades are discontinued, we report remaining quantities by lot and expiry so your team can plan sell-through, bundling or donation. Retail return processing for discontinued or seasonal makeup follows the same lot-aware approach.
Limited-edition collaborations and seasonal shades often sell out quickly, so we can allocate launch inventory by channel, protect retail commitments and hold a reserve for replacements. Pre-orders are captured and released in the order they were received once inventory is available.
Frequently asked questions
How do you prevent shade mix-ups?
Every pick is barcode-scanned, similar shades are slotted apart, and new shades are set up with images so teams can verify visually as well.
Can you build tester and display kits?
Yes. Tester kits, display units and retail reset packs are assembled as work orders and tracked as separate SKUs.
How do you ship eyeshadow palettes without cracking?
We pack pressed products snugly with suitable inserts or padding and test packouts on your actual palettes before launch.